SHIPPING INFORMATION

INTERNATIONAL SHIPPING

We ship worldwide.
You may track your order at the TRACK MY ORDERS page. 
International expedited shipping will take 3-5 working days. 
Malaysia Post EMS will take 7 working days.
Shipping Fees will be calculated upon checkout. 
We ship to all countries except Israel & Nigeria.
We do not accept order cancellations upon despatch of your order.

SHIPPING WITHIN MALAYSIA / DOMESTIC FULFILLMENT

Shipping is FREE within Malaysia.
Estimated delivery time to West Malaysia via Pos Laju is 2 - 3 working days.
Estimated delivery time to East Malaysia via Pos Laju is  3 - 5 working days.
Expect delays during festive periods and sales promotion period.
We do not accept order cancelations upon despatch of your order.

CUSTOM MADE SHOES ORDER FULFILLMENT

Please note that for all handmade custom made items, delivery period is 3 - 4 weeks from fabrication till order receipt.
We do not allow refunds / exchanges for custom made items.All sales are FINAL.

CUSTOMS & IMPORT DUTIES

Any customs or import duties are charged once the parcel reaches its destination country. 
These charges must be paid by the recipient of the parcel (this also applies to retail & wholesale customers).
Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

How much does the shipping cost?